Xenta 913 is Locked Up Randomly

Issue

Xenta 913 is locked up randomly, and it needs reboot to make it return to work. When referring to the error log on the web page, the following errors show up:

  • event power PowerFail 1 System is safely shutdown (Error#:49154)
  • event power InitSYS 1 System start - power on (WARMSTART) (Error#:49156)

Product Line

TAC I/NET, TAC Vista, SmartStruxure Solution

Environment

Xenta 913

BACnet

Cause

Possible cause is the baud rate for BACnet communication is too high that Xenta 913 can't deal with it properly.

Resolution

It is recommended to decrease baud rate for BACnet communication to 9600 or 19200 bps, and then Xenta 913 should work fine now.