How to restore a Sarix IMP Series Network Dome Camera to factory default settings.

Issue

Restore a Sarix IMP First Gen Series Network Dome Camera to factory default settings that has become non-responsive.

Product Line

Pelco Cameras, Pelco Video Management

Environment

IMP series Sarix cameras:

  • IMP219
  • IMP319
  • IMP519
  • IMP1110
  • IMPS1110

Cause

  • Cannot locate the factory reset button on an IMP Plus camera.
  • Forgotten admin password.
  • Unable to ping IP address
  • Pelco Device Utility 2.x or Endura Utilities unable to detect camera
  • Firmware failure
  • Web interface is unresponsive (use Reset option first)

Resolution

7.7. Default: Using a small tool, such as a paper clip, hold down the reset button longer than 5 seconds to reset the camera to 

Using the Web Interface:

  1. Type the IP address of the camera into a web browser.
  2. Login using the 'admin' account (default = admin , admin)
  3. Navigate to Settings > System > General Settings
  4. Click on the Restore All Camera Defaults.
 
Default: Using a small tool, such as a paper clip, hold down the DEFAULT button longer than 5 seconds to reset the camera to factory defaults.
 
Reset: This button only restarts the camera. Using a small tool, such as a paper clip, press the R  (Reset) button briefly and release to restart the camera.
 
NOTE: After a resetting the Sarix camera to factory default settings the unit’s default IP address is 192.168.0.20 and sub mask is 255.255.255.0. When setting default IP address of 192.168.0.20 
the camera will check to see if that address is already in use and will bump the last octet of the address by 1 if it is (e.g. 192.168.0.21). The bump last octet of IP address by 1 will continue until an unused IP address is found. 
 
However, if you have a DHCP server in your network, the unit would obtain an IP address automatically from the DHCP server so that you don’t need to change the camera’s IP address. The factory default is DHCP On and 192.168.0.20 assignment only occurs when camera is set for DHCP but a DHCP server does not respond to request for an IP address. 
 
 
9. Reset: Using a small tool, such as a paper clip, press the reset button briefly and release to restart the camera. Default: Using a small tool, such as a paper clip, hold down the reset button longer than 5 seconds to reset the camera to 
factory defaults. 
8. Micro-SD Card: To record images when events happen. 
9. Reset: Using a small tool, such as a paper clip, press the reset button briefly and release to restart the camera.