Unable to change the video settings of a Sarix camera from the web interface when connected to a DSSRV.

Issue

Unable to change the video settings of a Sarix camera from the web interface when connected to a DSSRV.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Sarix Camera Series
  • Digital Sentry Series

Cause

When a camera is added to the Digital Sentry System, all configuration settings from that point on will be sent from the Digital Sentry Server. If the settings for the camera are adjusted from the web interface, the Digital Sentry Server will override these changes and set it back to what the camera was programmed to use in DSAdmin.

Resolution

Any Adjustments that need to be made to a camera's video settings should be made from DSAdmin and not from the web interface. Once these adjustments are made, the camera may need up to 15 minutes to see the changes take affect.