Error PLV3 when playing AVI file in VLC media player

Issue

When playing back video exported in the AVI format the VLC player shows the error: "No suitable decoder module: VLC does not support the audio or video formant 'PLV3'. Unfortunately there is no way for you to fix this."

 

VLC PLV3 Error

Product Line

Pelco Video Management

Environment

  • DX4104
  • DX4500/DX4600
  • DX4700/DX4800
  • DX4700HD/DX4800HD

Cause

The VLC Media player does not support the Pelco_AVI_Codec (v2.0.1.0033) which is required for AVI exports from the DX4xxx series recorders. 

Resolution

1) Download and install the Pelco_AVI_Codec (v2.0.1.0033) for the DX4700HD/DX4800HD
2) Launch the AVI file in Windows Media Player or the DX Series Export Viewer

Related Articles:
Playback AVI video file(s) exported from any DX Series DVR/HVR System