How to obtain the serial number from a Pelco Windows device through command prompt.

Issue

Are we able to remote into the DSSRV to get the serial number of the unit so that we do not have to go directly to the server to get it?

Product Line

Pelco Video Management

Environment

  • DigitalSentry SRV - ALL DSSRV models
    • DSSRV / DSSRV2

Cause

Customer cannot access the physical Pelco Window device to obtain the serial number.

Resolution

To return the serial number from Windows Command Prompt type the following command: wmic bios get serialnumber