How do I customize a Pelco product using the Special Modification Request (SMR) Process?

Issue

Customer wants to change a Pelco product.

Product Line

Pelco Cameras, Pelco Monitors, Pelco Video Management, Pelco Matrix, Pelco Transmission & Power

Environment

ALL Pelco products

Cause

Product Modification Request

Resolution

SMR Process

Pelco Special Modification Requests web link.

Click on the Interactive SMR Catalog

Click on the SMR Catalog TAB to search for Part Numbers:

 

If an item is not found on the SMR catalog, Contact Sales at 800-289-9100 to verify if a SMR request is possible.