BACnet Alarm User Actions (User Action, Attachment and Presentation)

Issue

BACnet Alarm User Actions (User Action, Attachment and Presentation)

Product Line

SmartStruxure Solution

Environment

Alarm handling and Presentation Server BACnet

User Action, Attachment and Presentation

Cause

If the BACnet Alarm User Actions appear to be working incorrectly, the "Alarm handling and presentation" setting may be incorrect

Resolution

BACnet  Alarm Enrolments only


If the User Action, Attachment and Presentation from the Alarm itself are required then Alarm handling and presentation should be set to "Intrinsic" as below

If the User Action, Attachment and Presentation from the BACnet Notification are required then Alarm handling and presentation should be set to "BACnet Notification object" as below

NOTES
When a SmartStruxure b3 is created or a 3rd party device uploaded, the Alarm Enrolments and Alarm Notification Objects include Alarm handling and presentation properties (Presentation, User Action(Cause note, Action Notes, Comments, and Checklist) and Attachments tabs). These properties are stored only in the SmartStruxure Server (AS or ES) database.

To use these properties, the "Alarm handling and Presentation" (in "Properties" tab “Basic”) should be set to "Intrinsic", as above, top example.

The settings are saved only in the SmartStruxure database - as part of the notification class proxy, or the event-enrolment (or point object in the case of intrinsic alarms) proxy.  Cause notes, action notes, comments, and checklist are SmartStruxure specific data, not part of the BACnet protocol.  So there is no way for it to be sent to the device (b3, 3rd party or otherwise).