DS ControlPoint Onscreen Display (OSD) displays distorted text overlays.

Issue

  1. IP camera time and date get overlaid on top of each other when using the OSD setup within DS admin.
  2. Also, the title on one of the cameras is not displayed but there is a gray bar where the title should be.

Product Line

Pelco Video Management

Environment

  •  DS ControlPoint version 7.4.363 or lower.

Cause

The version of client software is not compatible.

Resolution

  1. ControlPoint OSD settings must be used to position the camera information.
  2. In order to display the camera names correctly, the DS ControlPoint client must be upgraded to 7.5.456 or later.

Related topics:

DS ControlPoint - Edit OSD (On Screen Display) options for multiple cameras.