Digital Sentry Displays Error: Error trying to show live video


When attempting to view live video using Digital Sentry; a system error occurs.

Product Line

Pelco Video Management


Digital Sentry All versions


Digital Sentry Services are not started or have failed.


There are a few reasons why no video can be displayed from a Digital Sentry system.

  1. The DigitalSENTRY Services are not started. Start the DigitalSENTRY services and verify they are set to Automatic.
  2. The cameras you're trying to view are set to disabled. Enable these cameras in DS Admin.

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