Repair contacts for Europe and United Kingdom.

Issue

If I am in Europe, how can I send a Pelco device in to be repaired?

Product Line

Other, Pelco Cameras, Pelco Monitors, Pelco Video Management, Pelco Matrix, Pelco Transmission & Power

Environment

All of Pelco's products - too many to list

Cause

Customer wanted a reference for how to send in something for repair when in Europe.

Resolution

To get Repair Authorization started within Europe or Great Britain/United Kingdom, please visit this Pelco Worldwide Repair Authorization page: Europe/GB Repair to get the latest contact information for repair to take place in either location.

 ** NOTE ** IF you have a Thermal camera of any model, it will need to come back to the US Repair Facility for repair. To start this process, for Thermal cameras ONLY, contact our Repair Facility through either the toll free number of 1-800-289-9100 ask for Repair to have an RA# generated.