If I am in Europe, how can I send a Pelco device in to be repaired?
Other, Pelco Cameras, Pelco Monitors, Pelco Video Management, Pelco Matrix, Pelco Transmission & Power
All of Pelco's products - too many to list
Customer wanted a reference for how to send in something for repair when in Europe.
To get Repair Authorization started within Europe or Great Britain/United Kingdom, please visit this Pelco Worldwide Repair Authorization page: Europe/GB Repair to get the latest contact information for repair to take place in either location.
** NOTE ** IF you have a Thermal camera of any model, it will need to come back to the US Repair Facility for repair. To start this process, for Thermal cameras ONLY, contact our Repair Facility through either the toll free number of 1-800-289-9100 ask for Repair to have an RA# generated.