Endura WS5000 version 188.8.131.5295 and higher does not export audio when AVI format is selected.
Pelco Video Management
Endura WS5000 versions 184.108.40.20695 and greater.
Product Design Decision
Audio support for .AVI exports was permanently removed from WS5000 in versions 220.127.116.1195 and higher.
If Export of Audio is required, select Pelco Proprietary .PEF format prior to export.
If there is an emergency situation where AVI format absolutely must be utilized, below is the last official release version of WS5000 to support audio with AVI exports.
Note: Must be an Endura Certified user to download the asset.
Be aware there may be audio/video synchronization issues with exports created using this version, and Pelco does not support use of this feature.