DS ControlPoint missing the Add System, Edit System and Delete System icons/options in the Systems tab.

Issue

The options for adding a system are missing in the Systems tab in DS ControlPoint.

Missing icons:

 

DS ControlPoint without the System option icons:

Product Line

Pelco Video Management

Environment

  • DS ControlPoint
  • Digital Sentry
  • DSSRV
  • DS NVs

Cause

The "Lock Setup" option has been configured in the Setup tab with a password, this is causing the system options Create, Edit or Delete to be unavailable until Setup is unlocked. 

Resolution

Unlock Setup to provide access to the System options.
 

  1. Click on the Setup icon to enter the Setup menu and then the padlock icon.



     
  2. Enter the password to unlock the setup (this password was created by the system administrator/installer, may need to contact in order to unlock).


     
  3. Click Ok.
     
  4. Select the Systems tab and now the System options will be present.