Sigma 4.08 - Sigma server does not start.

Issue

Sigma 4.08 - Sigma server does not start, and an error message may be produced.

Product Line

Satchwell Sigma

Environment

Sigma 4.08

Build 3.46.57

SigmsSvr.exe

Cause

Upgraded to Sigma 4.08 from Sigma 4.04 and the Sigma service SigmaSvr.exe would not run.

Resolution

This issue is caused by a valid licensing method not being available on the Sigma server.

Sigma 4.08 (Build 3.46.57) can be licensed by one of the following methods;

  • A valid Sigma dongle.
  • A copy of StruxureWare Building Operation license Administrator software and valid license has been installed.