The Save, Cancel, or OK buttons do not appear at the bottom of the DS Admin configuration screens.

Issue

The Save, Cancel, or OK buttons at the bottom of the DS Admin configuration screens are not visible because the bottom of the screen is cut off.

Product Line

Pelco Video Management

Environment

  • DigitalSENTRY series HVRs
  • DS Admin configuration client

Cause

The bottom of the DS Admin configuration client will be cut off if the display resolution of the HVR or PC is set less than 1024x768, or the font size is too large.

Resolution

In order for the entire DS Admin user interface to be displayed, the screen resolution within the Microsoft Windows operating system must be set to 1024x768 or higher and the font size must be set to 96 dpi.

  • "Normal" fonts for Microsoft Windows XP
  • "Smaller - 100%" for Microsoft Windows 7