DS ControlPoint has stopped working. Error event CLR20r3

Issue

DS ControlPoint has stopped working. Error event "CLR20r3"


 

Event Viewer:


 

Product Line

Pelco Video Management

Environment

  • DS Control Point
  • DSNVS
  • DSSRV

Cause

IP Camera data conflict caused by duplicate IP camera address added in DS Admin.

Resolution

Delete the duplicate IP camera using the same IP address and settings in DS Admin software.

Related articles:
How to delete IP cameras from a Digital Sentry system.
How to disable IP cameras on a Digital Sentry system.