Sarix 1.x & Maxwell - Motion detection is disabled after changing the video resolution

Issue

Endura Systems:  Motion Detection is disabled and Events have stopped such as:

  1. Motion Alarm Recording
  2. Motion Alarm Scripts
  3. Motion Alarm Reporting to Endura WS5000 Alarm Manager

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Endura Systems All Versions
  • Sarix 1.x and Maxwell Cameras

Cause

The current Endura motion detection API is macro block based. Whenever the stream settings are change the number and layout of the macroblocks will also change making the motion configurations invalid.  This is the intended behavior. 

Resolution

Reconfigure the camera's motion detection settings.  For further details, see Lessons Learned Article LL#11294.  View the article here.