Can Digital Sentry record a rotated image from Axis IP cameras?

Issue

In the "Video Stream Settings" of a P3354 Axis IP camera there is a option to rotate the image 90°, after rotating the image DS ControlPoint stops displaying video from the camera.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry
  • DS ControlPoint
  • DSSRV
  • DS NVs
  • RTSP
  • Axis P3354 / P3364

Cause

Changing the video orientation to better capture a particular environment.

Resolution

The "Rotation" feature built into the Axis IP cameras will cause video loss with Digital Sentry if using the native Axis driver. The camera must be added manually to DS Admin using the "Other" driver.  This adds the camera using a RTSP stream URL for connectivity.

 

  1. Configure the screen rotation in the Axis IP camera (Setup > Basic Setup > Video Stream > Image > Rotate image: x degrees)

    Note:  The video stream must be set to H.264.



     
  2. Follow the knowledge base article How to add an IP camera to Digital Sentry using the RTSP stream URL. to configure the camera in DS Admin using the RTSP stream.  The format for this cameras for the RTSP stream is rtsp://cameraipaddress:554/axis-media/media.amp

     
  3. Open DS ControlPoint and verify the image is displaying properly.