DS ControlPoint 7.7.309 EXE video exports fail to run on systems with older versions installed. DS Media Player crashes when video is played.


Video exported in the EXE format using DS ControlPoint 7.7.309 fails to playback on PC's running older DS ControlPoint versions.

DS Media Player has stopped working


Product Line

Pelco Video Management


  • DS ControlPoint 7.7.309
  • Digital Sentry
  • DS Media Player
  • EXE video export


Software issue.


This issue has been resolved with the release of Digital Sentry software version 7.8.91 and above.   Upgrade the DS ControlPoint client or Server software (DSInstaller) to version 7.8.91 or above.


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