BACnet folder does not appear under Hardware folder on AS after backup is restored.

Issue

After restoring a backup set to an AS, MSTP communication is lost and no BACnet folder appears under the System Hardware folder.

Product Line

SmartStruxure Solution

Environment

  • AS
  • System Time
  • Backup
  • Restore

Cause

System time was not set in the AS prior to restoring the backup.

Resolution

Set system time prior to restoring the backup.

The BACnet folder may be restored if the AS system time is set subsequent to restoring the backup and the AS is warmstarted.