BACnet folder does not appear under Hardware folder on AS after backup is restored.


After restoring a backup set to an AS, MSTP communication is lost and no BACnet folder appears under the System Hardware folder.

Product Line

SmartStruxure Solution


  • AS
  • System Time
  • Backup
  • Restore


System time was not set in the AS prior to restoring the backup.


Set system time prior to restoring the backup.

The BACnet folder may be restored if the AS system time is set subsequent to restoring the backup and the AS is warmstarted.