Pelco camera motion detection service did not enable after being added into the exacqVision VMS
Pelco Video Management
- exacqVision VMS - All versions
- Pelco Cameras - All versions
Incompatible software versions between exacqVision VMS and Pelco cameras are preventing the camera's motion detection service from being automatically enabled.
- Please report this issue to exacqVision Technical Support https://exacq.com/support/techsupport/
- To determine if the motion detection service is enabled see Lessons Learned Article LL#17057.
- If exacqVision Technical Support has determined that the versions are compatible but the motion detection service is still not enabled, please follow the steps in Lessons Learned Article LL#16991 and manually enable the camera's motion detection service.