exacqVision VMS does not enable Pelco camera motion detection

Issue

Pelco camera motion detection service did not enable after being added into the exacqVision VMS

Product Line

Pelco Video Management

Environment

  • exacqVision VMS - All versions
  • Pelco Cameras - All versions

Cause

Incompatible software versions between exacqVision VMS and Pelco cameras are preventing the camera's motion detection service from being automatically enabled.

Resolution