Valent RTUs with LynxSpring BACnet MSTP controllers go offline about every 30 minutes.

Issue

After about 30 minutes of communicating fine they will go off line in the AS.

Product Line

SmartStruxure Solution

Environment

BACnet, AS v1.41

Cause

Time sync service running on the Lynxspring JACEs

Resolution

Restarting the Lynxspring controllers temporarily resolves the offline problem.

Turning OFF the time sync service running on the Lynxspring JACEs permanently resolved the offline problem.