How to download the latest version of firmware for the Grandeye camera?

Issue

How to upgrade the Evo Grandeye 360 camera?

Product Line

Pelco Cameras

Environment

Oncam Grandeye camera

Cause

Where to find the latest firmware version for the Oncam Grandeye camera.

Resolution

To download the latest firmware version for the Oncam Grandeye camera perform the following steps:

NOTE: If not already present on your system, you must first download the Oncam Grandeye Camera Configuration Tool. After downloading, follow the onscreen instructions to complete installation of the tool.

  1. Go to the website (click on the following link):  EVO 12   EVO5/5Mini
  2. Open the Oncam Grandeye Camera Configuration tool by clicking on the desktop icon.
  3. Locate the camera (you will need to select the Model type)
  4. Check the camera(s) you want to update.
  5. Click on Upgrade Software tab (located at bottom left), click on browse and load the firmware update from the saved file location.
  6. Ensure your Firewall is turned off due to it may not allow the upgrade. Click on Upgrade.