VideoXpert : How to reset or view the OpsCenter local configuration credentials.

Issue

The local configuration credentials [Username: localadmin Password: localadminneeded to configure OpsCenter monitors need to be reset or viewed. 

Product Line

Pelco Video Management

Environment

VideoXpert OpsCenter

Cause

The local configuration credentials are no longer the defaults and have been forgotten.

Resolution

To view the current local configuration credentials:
  1. Show all hidden files and folders by clicking Alt > Tools > Folder Options > View > Show hidden files, folders and drives.
  2. Open the file C:\ProgramData\Pelco\OpsCenter\Configuration.xml with a text editor like Notepad or Notepad++.
    • Note the value between the AdminPassword fields.
    • Note the value between the AdminUsername fields. 
  3. Relaunch the VideoXpert OpsCenter and login with the information obtained from the Configuration.xml file.


To launch the initial setup of the VideoXpert OpsCenter:

  1. Show all hidden files and folders by clicking Alt > Tools > Folder Options > View > Show hidden files, folders and drives.
  2. Delete or rename the file C:\ProgramData\Pelco\OpsCenter\Configuration.xml.
  3. Relaunch the VideoXpert OpsCenter.