Matrix System Buffered Memory Corrupts

Issue

  1. CM6800-96X16 system will not change cameras
  2. CM6800E-96X16 Locks out camera call up.
  3. CM6800E-96X16 will not display video on slaved matrix.
  4. Power surges affect buffer memory

Product Line

Pelco Matrix

Environment

  • CM6800E-96X16  Series
  • CM6800

Cause

  • When a Power Cycle occurs on only  ONE matrix,, the system memory buffer corrupts and causes various issues.
  • Power surge corrpts buffer

Resolution

Shut down both CM6800E systems, Reboot the first then boot the second up after 5 seconds.