Oncam Grandeye does not display the fisheye view and is cut-off.

Issue

When viewing the Oncam Grandeye camera in DS ControlPoint the display is cut-off.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint 7.5.609 and higher
  • Oncam Grandeye EVOLUTION (EVO-05)

Cause

The Oncam Grandeye camera's view is cut-off due to the incorrect camera orientation.

Resolution

1.  Launch DS ControlPoint, with the camera display panel selected, click on the Grandeye Settings   icon to access the different view options

2.  Select the appropriate camera orientation