Configuring a NET5501-I using DS Quick Setup results in no video. IPFrameGrabber log reports the following error message.
Event Viewer > Application and Service logs > IPFrameGrabber
- ERROR: "Invalid audio source idx: 0"
Pelco Video Management
- Digital Sentry
- DSSRV / DSSRV2
- DS NVs
- NET5501-I v18.104.22.168
NET5501-I Model does not Respond to StreamQuery Correctly - software issue with lack of audio on (i) model.
This issue has been resolved with a firmware update. Upgrade to firmware version 22.214.171.124 or above.