What is Pelco's stuck/dead pixel policy for LCD and LED monitors?
- PMCL500BL Series
- PMCL400 Series
- PMCL300 Series
Stuck or dead pixels on existing or new LCD/LED monitors.
The policy for stuck or dead pixels is:
3 or more in the center of the monitor.
7 or more for the outside edges of the monitor.
Image is included for reference only.
For information on returning for a replacement within the first 90 days see the following knowledge base article How do I get a credit authorization?
For monitors outside the 90 day return policy you can go online to request a repair authorization using the following link Online RMA Form.