Installation of SBO Workstation 1.6.0RC fails

Issue

  • Installing StruxureWare Building Operation Workstation 1.6.0RC fails
  • The following error message is displayed when installing Workstation 1.6.0RC:
     
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Product Line

SmartStruxure Solution

Environment

StruxureWare Building Operation Workstation 1.6.0RC

Cause

This issue occurs if the PC has a newer version of Microsoft Visual Studio 2010 Tools for Office Runtime Language Pack previously installed than the one in the Workstation installer, which will abort the installation.

Resolution

  1. Uninstall the Microsoft Visual Studio 2010 Tools for Office Runtime Language Pack from "Add or remove programs" in Windows.
  2. Run the Workstation 1.6.0RC installer again. It should now complete successfully.

The Workstation 1.6.0RC installer includes v10.0.31117 of Microsoft Visual Studio 2010 Tools for Office Runtime Language Pack. Currently, the latest version from Microsoft is is 10.0.50603.
Before step 1 (uninstalling) you may first check which version of Microsoft Visual Studio 2010 Tools for Office Runtime Language Pack you have installed, this is also found in "Add or remove programs". 
After finishing step 2 you may download the latest  Runtime Language Pack seperately from Microsoft, or even the complete Runtime

Note: This resolution only applies if you specifically get error 1603. There is a similar issue but with error 3010, please see LL#17247 for that

 
 
StruxureWare Building Operation