DigitalSentry software upgrade installation fails to install on a DSSRV.

Issue

Unable to complete the Installation for Digital Sentry. 

Product Line

Pelco Video Management

Environment

  • DSSRV Series

Cause

Not enough free disk space on C:\ drive because Temp Folder on the DSSRV is occupying over 21GB space

Resolution

Run Disk Cleaner

  1. Click on the Start Menu.
     
  2. In the search box, type Disk C and then click the [Enter] key.
     
  3. Select Disk cleanup.
     
  4. Verify the total amount of disk space taken.
     
  5. Click the OK button.
     
  6. Click the Delete button to delete the files.
     
  7. Verify Disk C:\ drive now has more free space