BOOTMGR is missing Press Ctrl+Alt+Del to restart on DSSRV

Issue

  • USB recovery complete's however DSSRV fails to boot.
     
  • BFSVC: Failed to create a new system store. Status = [c000003a] is displayed after recovery completes.



    Click here for other error

     
  • BOOTMGR is missing
    Press Ctrl+Alt+Del to restart on DSSRV


     
  • Boots to a blinking cursor

Product Line

Pelco Video Management

Environment

  • DSSRV1
  • DSSRV2 USB Recovery v7.7.309

Cause

  • DSSRV2 USB recovery fails to load Windows boot manager on DSSRV1 hardware.
  • Corrupted recovery USB.

Resolution

Reimage the system using the correct DSSRV version recovery media. For information on creating the USB flash drive and image downloads, refer to article How to create a bootable USB key to re-image a DSSRV.