Main Screen is Gray when Trying to Playback a Video Clip in Endura Export Player. The thumbnails can be seen below the main screen and the progress bar is moving as if the video is playing the image is gray.
Pelco Video Management
Endura Export Player- Version 18.104.22.1688 +
Outdated Video Card Driver
To resolve this issue, the video card driver on the PC needs to be updated.