Unable to drag a camera in DS ControlPoint.

Issue

Drag and drop function in DS ControlPoint is not working.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint

Cause

Auto Arrange icons option being enable causes the drag and drop function in DS ControlPoint not to work.

Resolution

  1. Right click on the Desk Top
  2. Select View
  3. Click on Auto arrange icons to remove the checked.
  4. Verify you can drag cameras in DS ControlPoint

     
     

NOTE: This is noticed to also affect any folders or files within windows, Auto arrange icons also prevents drag/ drop function in windows. It was noticed on Windows Server 2008 and also Windows 7.