How to test Sarix motion alarm events from Endura Utilities

Issue

Sarix motion alarms need to be verified from Endura Utilities

Product Line

Pelco Video Management

Environment

  • Endura Utilities - Current Version
  • Sarix - Motion Alarms - All Versions
  • 3rd Party Integrations - All Versions

Cause

  • API Support and Tools
  • Sarix motion detection service is enable and verified on the camera but the 3rd party VMS is not receiving the motion detection alarms.

Resolution

API Support and Tools

How to Install Endura Utilities and login with an internal password

  1. Download and install Endura Utilities latest version.  View Lessons Learned Article LL#8397 here for download link
  2. Login to Endura Utilities with username Administrator and the Internal Login password provided by Pelco Technical Support.  Contact Pelco Technical Support for a temporary password 800.289.9100.
  3. Once logged in the banner will read Utilities - Internal Version, see below


How to Subscribe to a Sarix Motion Alarm

  1. Click the Search Button to discover the Sarix camera/encoder
  2. Click on the Device Spy Tab
  3. Expand the camera details, in this example Parking is the camera's friendly name
  4. Right-click on Motion Detection then select Subscribe


How to verify if a motion alarm was received
In the example below a motion event from uuid:4dc5c83f-52c3-017a-3a71-b20d8f32d204 was received on 2/2/2015 at 3:09:54 PM 


How to Unsubscribe to a Sarix Motion Alarm

  1. Click the Search Button to discover the Sarix camera/encoder
  2. Click on the Device Spy Tab
  3. Expand the camera details, in this example Parking is the camera's friendly name
  4. Right-click on Motion Detection then select Unsubscribe



    Also see related Lessons Learned Article LL#17057 "How to verify if the motion detection service is enabled on a Pelco Sarix camera via a web browser".  View the article here