My IP camera is not displaying various options in the web browser user interface.

Issue

  • How do I enable compatability View for camera user interface?
  • Analytic behaviors do not display in browser
  • Compatability View
  • Primary Streams player selection is not available in IE

Product Line

Pelco Cameras

Environment

  • Sarix  Legacy, Professional, and Enhanced Series.
  • Internet Explorer recent versions
  • IM, ID, IE, IX Series
  • IMX, IXE Series
  • IMP, IXP, IBP Series
  • Spectra IV IP, H.264, HD
  • Esprit IP, HD
  • Exsite IP

Cause

Windows Internet Explorer has dramatically improved support for established and emerging industry standards. By default, Internet Explorer properly displays webpages designed to support these standards. Because some of these standards are still evolving, older web designs may not fully support them.

Resolution

To turn on Compatibility View

1. Press the Alt key to display the Menu bar (or right-click the Address bar and then select Menu bar).

2. See if the Compatibility View button appears in the address bar. (If you don't see the button, there's no need to turn on Compatibility View.)

3. Click the Compatibility View button to display the site in Compatibility View.

NOTE: If Compatibility View button  is not available; Click Tools, and then click Compatibility View settings. Add the IP address of the Network Camera. Uncheck all boxes.