Sigma IC-Lon file cannot be backed up using windows explorer or a backup program

Issue

After commissioning a Sigma IC-Lon it is a requirement to upload the NvConfig.bin. There are times when the file properties are changed.

Product Line

Satchwell Sigma

Environment

Sigma IC-Lon

Cause

After commissioning a Sigma IC-Lon it is a requirement to upload the NvConfig.bin. It has been found that on some sites that once this file had been uploaded it was not possible to back the file up using a backup program or windows explorer.

Resolution

The file properties need to be changed by adding Authenticated users and the users groups to each file and have full access rights assigned.

Please click here for document with screenshots. It was on an Italian site hence the italian windows settings. English version will be posted soon.