'Com Addr' does not appear in list of SE7000 parameters

WARNING

ELECTROSTATIC DISCHARGE REQUIRED.
Discharge all static electricity from your person by touching metal prior to handling any hardware. Failure to do so may result in damage to devices.

Issue

'Com Addr' does not appear in list of SE7000 or SER7000 parameters, even when a BACnet or wireless network card is fitted.

Product Line

SmartStruxure Lite

Environment

SmartStruxure

SmartStruxure Lite

Cause

'Com Addr' only appears in the list of parameters when the controller recognises that a BACnet or wireless adapter card is fitted.  If the parameter does not appear even when a card is fitted, there is a problem with the card, the connector or the controller motherboard. 

Resolution

Remove the front cover of the controller and check that a BACnet or wireless adapter card of the correct type is fitted (there are several variants - see the table below for details).  The BACnet/wireless card is piggybacked onto the controller motherboard via a plug and socket and two supporting pillars.

If a card is fitted, remove it and check for bent pins on the plug, signs of damage to the motherboard or daughter board (e.g. scorching), or dry solder joints on the plug or connector.

It may be possible to carefully straighten out any bent pins on the plug, but any other form damage is not repairable by the user and the whole comms card/ controller assembly should be returned for repair under warranty

 

Communication Boards

Part Number Description Compatibility
VCM7000V5045W Wireless communication card SE7000 Series room controllers
VCM72000V5045P Wireless ZigBee Pro commuincation card SE7200 Series room controllers
VCM7300R5045P Wireless ZigBee Pro commuincation card SE7300 Series room controllers with RH
VCM7300T5045B BACnet communication card SER7300 Series room controllers
VCM7300V5045B BACnet communication card SE7200/SE7300 Series room controllers
VCM7300V5045P Wireless ZigBee Pro communication card SE7300 Series room controllers without RH
VCM7600V5045B BACnet communication card SE7600 Series room controllers
VCM7600V5045P Wireless ZigBee Pro communication card SE7600 Series room controllers without RH
VCM7607V5045B BACnet communication card SE76x7 room controllers (with RH options) 
VCM7607V5045P Wireless ZigBee Pro communication card SE7600 Series room controllers with RH