DigitalSentry: MJPEG stream stops working after software upgrade.

Issue

Cameras configured for MJPEG compression display "No Video" after upgrading the DigitalSentry software above 7.4.363.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • DigitalSentry Software 7.6.32, 7.7.309, 7.8.91, 7.9
  • DSSRV / DSSRV2
  • DS NVs
  • Sarix IP Cameras

Cause

DS software 7.6.32 - 7.9 uses the multicast stream only for MJPEG video, this will result in video loss if multicast is not enabled.

Resolution

This issue is resolved in Digital Sentry software version 7.10.247 or greater.  The resolution is the MJPEG video stream will once again use unicast.


Related Articles:
Where can I download the latest version of Digital Sentry software
How to upgrade the DSSRV/DSSRV2 Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).