Resetting an IXE to factory defaults

Issue

Dark Shaded video image.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • IXE Series

Cause

  • Auto Iris failed to adjust.
  • Day Night mode did not switch back to day.

Resolution

To clear the settings to factory defaults:

  1. A small tool such as a paper clip is needed.
     
  2. Locate the RESET button on the back of the camera.

           
                                 RESET button
     
  3. Press and hold down the RESET button for 10 seconds to restore the camera to factory settings.