Issue
The mouse control on the enhanced decoder is erratic.
Product Line
Pelco Video Management
Environment
VideoXpert OpsCenter all versions
VideoXpert Enhanced Decoders all versions
Cause
The DFMirage driver is not installed by default.
Resolution
- From the workstation that is attached to the enhanced decoders, exit the VideoXpert OpsCenter software.
- Download and run the Mirage Driver for TightVNC.
- Relaunch VideoXpert OpsCenter.