VideoXpert: How to improve enhanced decoder performance.

Issue

The mouse control on the enhanced decoder is erratic.

Product Line

Pelco Video Management

Environment

VideoXpert OpsCenter all versions
VideoXpert Enhanced Decoders all versions

Cause

The DFMirage driver is not installed by default.

Resolution

  1. From the workstation that is attached to the enhanced decoders, exit the VideoXpert OpsCenter software.
  2. Download and run the Mirage Driver for TightVNC.
  3. Relaunch VideoXpert OpsCenter.