Software Error: Startup error 307

Issue

At bootup, a DSSRV may show this error in DSSI and ControlPoint

Product Line

Pelco Video Management

Environment

DS 7.7.309 and up

Cause

The VideoServer service is trying to update the database with the current IP address of the system but the system hasn't received its IP address yet. The error message is generated but will not clear it self once the update has taken place.

Resolution

  1. Open ControlPoint
  2. Click Setup
  3. Click alarm Popup
  4. Enable Alarm Popup 
  5. Clear the error message.