Event Action Message Masking

Issue

I/NET action messages are triggering audible alarms

AMT is not functioning as expected for points that have action messages associated with them.

Product Line

TAC I/NET

Environment

I/NET

Cause

As a best practice, I/Net action messages should be masked and grouped the same as the point which is triggering the message. When this is not done, AMT gets harder to manage.

Resolution

  1. Edit the Resident I/O configuration of  the point which is triggering the event action.
  2. Note the Distribution group and Mask
  3. Edit the Event Action that is being triggered.
  4. Ensure that the Event Action has the same masking as the Resident I/O point.