WS5080 display ports are not functioning when using custom DVI to display port adapters.

Issue

The display ports on the WS5080 do not detect any monitors.

Product Line

Pelco Video Management

Environment

WS5080 all versions

Cause

An incompatible DVI to display port adapter was used.

Resolution

Use the supplied adapter that came with the WS5080. If it has been lost or discarded, it can be ordered using the below part number.

Part Number: CN17-8221-1001G