The DD423 will not zoom out wide.

Issue

Compared to my older camera the DD423 doesn't zoom out at a wide enough angle.

Product Line

Pelco Cameras

Environment

  • 23X Spectra IV SL
  • DD423 SL Series

Cause

The Dome Drive Lens focal length specifications are 3.6~82.8 mm

Resolution

The DD423 can only zoom out to 3.6 mm.  The solution is to replace the DD423 with DD429 or a DD436 wihich has a wider angle.