NET5500 firmware update process.

Issue

Steps to update the NET5500 firmware.

Product Line

Pelco Video Management

Environment

  • NET55xx Encoder versions v2.1.1, v2.2.3, v2.3.11 and v2.3.14
  • NET55xx Encoder as a standalone
  • NET55xx Encoder connected to Endura Systems
  • NET55xx Encoder connected to Digital Sentry Systems

Cause

  • NET5500 stability issues.
  • The file /data/miranda/miranda.log grows without bound and fills the root filesystem.  This is preventing the creation of other files or the modification of files such as /etc/timezone.

Resolution

Update the NET5500

  1. Download the appropriate NET5500 firmware Update version 2.1.6 or later from Pelco.com and save it to your desktop.
  2. Open the NET5500 Web Interface and login.  The default Username is admin and the Password is admin
  3. Click on Settings
  4. Mouse over the System tab and select Firmware

     
  5. Click on Choose File.
  6. Browse for file NET55xx-.ppm and click Open

     
  7. Click on Upload



     
  8. Once Firmware has completed verify frimware version is correct.