How to delete all video from a DigitalSentry system

Issue

Deleting all the video from a DigitalSentry system but the system configuration cannot be lost.

Product Line

Pelco Video Management

Environment

  • DigitalSentry SRV
  • DigitalSentry SRV 2
  • DS NVS

Cause

Deleting the video from the data drives(s) of the DigitalSentry will work but it will leave residual data in the database.

Resolution

  1. Stop the Digital Sentry Video Server Service and Digital Sentry Storage Service
  2. Right Click each Data Drive and select format, select your format parameters.
  3. After the format is compete run a DS Rebuild in command prompt
  4. Start the Digital Sentry Video Server Service and Digital Sentry Storage Service