VideoXpert: How to set a static IP address on a Accessory Server

Issue

The Support Appliance prompts for the IP address, Subnet mask and Gateway on the initial boot only. In order to change the TCP/IP information after the initial configuration there are 2 options.

  1. Reimage the Accessory Server and assign the correct TCP/IP information.
  2. Edit the TCP/IP information via command line.

Product Line

Pelco Video Management

Environment

Ubuntu-Pelco-VX-Support-1.0.0.-43.iso

Cause

There is currently no way to modify the IP address of the Accessory Server via the webui once it has been initially configured.

Resolution

Option#1: Reimage the Accessory Server. See LL#18170

 

Option#2: Edit the interfaces file via command line.

  1. Setup a monitor and keyboard on the Support Appliance.
  2. Login using (Username: pelco Password: Pel2899100)
  3. Type: sudo chmod 777 /etc/network/interfaces then click Enter.
  4. Type: Pel2899100 then click Enter.
  5. Type: vi /etc/network/interfaces then click Enter.
  6. Press the Insert key on the keyboard. It will now say INSERT on the bottom left.
  7. Use the arrow keys and edit the TCP/IP information.
  8. Press Esc on the keyboard to exit editing mode.
  9. Type: :wq!
  10. Type: sudo reboot then click Enter.