DX Series Client errors when launched with C:\Windows\system32\AVIFIL32.dll is either not designed to run on Windows or it contains an error.

Issue

DX Series Client errors when launched with "C:\Windows\system32\AVIFIL32.dll is either not designed to run on Windows or it contains an error".


 

Product Line

Pelco Video Management

Environment

  • DX Series Client

Cause

System file damage

Resolution

Damage to Windows internal system files.  Use the built in System File Checker tool to scan for system file damage.

  1. Go to START > type in CMD, right-click on the search result CMD.exe and select Run as administrator.
     
  2. Type in sfc /scannow

    Example output:


    Note: This scan may need to be run in Windows Safe Mode.
     
  3. If file system damage is found but not corrected, consult with the local IT department on possible resolutions.