How to reset a Spectra Enhanced PTZ camera to factory defaults?

Issue

Unable to access the Spectra Enhanced video or web page interface.

Product Line

Pelco Cameras

Environment

Spectra Enhanced Series

  • S6220
    • D6220
  • S6230
    • D6230

Cause

User account credentials or IP address of the camera is unknown preventing access to the camera from a web browser or Video Management System.

Resolution


Press and hold the rest button for 10 seconds to restore the camera to the factory default settings.

Note: If the standard 10 second button press does not factory default the camera, press and hold reset button until the camera reboots (power light changes status), then release.

Alternative way to  reset  camera

Press reset once, then press and hold for 30 seconds

Second way is Press and hold reset for 30 seconds