Arecont camera displays gray video after switching to night mode in DS

Issue

When the camera switches to night mode, the video appears gray in ControlPoint

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry
  • Arecont AV20175DN

Cause

An unsupported setting is used on the camera.

Resolution

  1. Navigate to the settings tab in the camera UI.
  2. At the bottom right corner there is a setting called "Binning in night mode".
  3. Uncheck the box.


  4. Switch to system tab and hit save