Sarix IMP resets to factory default after losing power.

Issue

When the Spectra Pro is set to a static IP and the is a power fail or interruption it can revert back to its default IP address of 192.168.0.20

Sarix Pro cameras lose IP address after a power cycle.

Sarix IMP series loses firmware settings when rebooted. 

Product Line

Pelco Cameras

Environment


All Sarix Professional Series camera All Models

  • IMP series
  • IXP series
  • IBP series

Cause

 When a camera with a statically assigned IP power cycles, the camera defaults to 192.168.0.20.  This was a software bug and has been corrected.

Resolution

There is new version of firmware version 3.29.51.02 that prevents this from happening, anything prior to this is suspect in having this problem